Access Management
Visitors & contractors
- Gatekeeper live desk
- Visitor forms & approvals
- GatePass release / returns
- Lobby kiosk & badges
- Visitor / security reports
SuzTec · VeriDux GateKeeper
System functions
What the platform does in production: live desk access, visitor & contractor intake, GatePass asset exit, agency staffing & settlement, compliance, analytics, and multi-enterprise control.
Visitor lifecycleGatekeeper deskGatePassAgency settlementRisk packsControl finance
Agenda
Functional tour
- 01Module map & operations hub
- 02Visitor workflow end-to-end
- 03Live Gatekeeper desk & check-in
- 04Approvals, forms, risk, GatePass
- 05Agency staff -> attendance -> pay
- 06Reports & administration
- 07GateKeeper Control (SaaS ops)
- 08Cross-cutting capabilities
Architecture
Three tenant modules + Control plane
After sign-in, Operations home opens licensed workspaces. A separate Control console manages many enterprises.
Agency Staff
Workforce & billing
- Companies & SLA rates
- Staff requests & share links
- Approvals (adjust counts)
- Present / Absent attendance
- Settlement estimates
Settings & Control
Admin + multi-tenant
- Users, depts, workflows
- Risk tiers & branding
- Enterprise integrations
- Control: enterprises
- Contracts, AR, renewals
01 · Entry
Sign in & choose a module
Tenant login routes staff into the operations hub. Language and theme are available before authentication.
- AuthUsername / password; optional biometrics & saved login
- LocaleEnglish / Arabic switch on the login shell
- ThemeLight / dark mode for desk and admin use
- SSOMicrosoft sign-in when configured in Enterprise
Operations home
What the hub does
One screen for operational triage before opening a full module — pending approvals, on-site count, GatePass returns, new visitor form, and module launchers.
Queue chips
- Agency approvals pending
- GatePass approvals
- GatePass returns due
- Visitors on site now
Quick actions
- Read badge
- New visitor form link
- Send ops staff message
- Open Access / Agency / Settings
Governance
- License-gated module tiles
- Must ack unread staff messages
- License expiry banner
- Profile & sign out
Core workflow A
Visitor: request -> site -> exit
End-to-end access control for visitors and contractors.
01
Invite
Create form link with company, risk tier, zones, urgency; share QR/URL.
02
Submit
Public form: visitors, IDs, photos; company risk pack if required.
03
Approve
Multi-step queue by department/role; approve or decline with reason.
04
Check-in
Desk or kiosk: ID verify, badge, equipment, risk gate -> on site.
05
Checkout
Desk, self-checkout, or auto-checkout; return badge; log exit.
02 · Intake
Visitor form links
Issuers create single-use contractor invitations and manage active links.
- CreateMake request — company, risk tier, expiry
- ShareShow QR / copy link for the public form
- ControlDisable or delete active invitations
- RiskT1-T3 labels drive pack requirements
02 · Compliance
Risk checklist tiers
Configurable tiers (T1-T5) with checklist items and certificates. Incomplete packs can block check-in.
- TiersStandard -> elevated -> critical life safety
- ItemsEdit checklist items per template
- ReviewPending company pack review queue
- GateDesk enforces approved pack before entry
02 · Approvals
Multi-step approval queues
Separate configurable workflows for visitors, agency staff, and GatePass.
Visitor approvals
- Step N of M with step name
- Department-scoped queues
- Approve with comment / decline with reason
- Visit detail: photos, history, issuer
Agency approvals
- Review company-submitted teams
- Later steps can adjust worker & day counts
- Statuses from awaiting company -> approved
GatePass approvals
- Asset-exit requests with photos
- Dedicated approvals queue
- Unlocks gate release after full approval
02 · Configuration
Configure approval workflows
Administrators define steps, roles, and GatePass return grace days under Settings.
Visitor
- Ordered approval steps by department/role
Agency
- Steps including count adjustments
GatePass
- Steps + configurable return grace period
03 · Live desk
Gatekeeper dashboard
Real-time security desk for everyone currently on site and arriving today.
- KPIsOn site, overstay, arrivals, leaving soon, GP exit
- RosterSearch in-house visitors; checkout / extend / block
- NavCalendar, no-shows, GatePass, returns
- LiveClock + live status strip
03 · Arrivals
Arrival calendar
Week view of approved arrivals with Scan ID and Check-In for today's visits.
- PlanCompany + time per day column
- ActScan ID / Check-In on today's slots
- FutureFuture arrival markers for upcoming days
03 · Check-in
Group visit processing
Each person in a group is processed individually before the visit goes on site.
- PeoplePer-person readiness counter (e.g. 0/3)
- IDConfirm ID details; optional block person
- BadgeAssign physical / reusable badge (required)
- GearTools, keys, ladder checkboxes
03 · Desk capabilities
On-site controls & GatePass
While on site
- Checkout visitor; return reusable badge
- Extend visit time; approve/decline extension requests
- Open team channel with contractors
- Block by National ID; flag overstays
- Mark and manage no-shows
GatePass lifecycle
- Create asset-exit request + mandatory photos
- Approval workflow -> gate release desk
- Returns: in grace / overdue / returned
- Configurable grace days in Settings
Lobby kiosk
- Self-serve: search -> photo -> safety steps -> done
- Staff session or public device token
- EN/AR toggle; induction / PPE / escort ack
Badges
- Reusable QR board: vacant / in use / lost
- Batch create, print, mark lost, retire
- Mobile read-badge lookup
Core workflow B
Agency: request -> attendance -> pay
Separate from visitor check-in and employee timesheets — attendance drives settlement.
01
Request
Create event request for an agency company; set days, zones, optional risk tier.
02
Submit
Share company form; agency submits workers (+ compliance pack).
03
Approve
Review team; adjust worker/day counts on finance steps.
04
Attend
Mark Present / Absent per date (absent = bill zero).
05
Settle
Finance estimates + settlement report: workers x days x rate.
04 · Agency
Create staff requests
Ops create staffing events and generate shareable company forms.
- EventName, agency company, headcount
- ScheduleDate range and working days
- AccessRisk tier + working zones
- LinkCreate & get share link (validity days)
04 · Settlement
Agency finance functions
Estimates by event and company; settlement uses attendance, not headcount guesses.
- EstimateTotal estimated (approved+) across requests
- RateDaily rate x workers x days per event
- StatusActive / approved / completed tracking
- ReportOpen attendance-based settlement report
05 · Analytics
Report catalog by function
Visitor KPIs, volume, departments, companies — export CSV / PDF / print.
Visitors
- Dashboard & access log
- On-site history
- Volume / peaks / dwell
- Repeat visitors
Approvals
- Turnaround time
- Declined reasons
- Dept workload
- Bottlenecks
Security
- Overstays & no-shows
- Badge return
- Watchlist / audit
- Under-18 blocks
GatePass / Agency
- GP register & returns
- Agency spend & funnel
- Attendance & settlement
- Emergency muster
05 · Audit
Access log
Detailed visit history for security audits and operational review.
- FilterDate range and category browse
- ExportCSV, PDF, print
- RolesReport visibility by role
06 · Administration
Settings & enterprise functions
Identity, branding, and enterprise tools for hotel security and IT teams.
Identity & org
- Users, roles, passwords
- Departments & can-approve flag
- Chain: brands, regions, properties
Branding & UX
- Logo, org name, login copy
- Theme / appearance
- Urgency levels for invites
Enterprise tools
- Watchlist, deliveries, sites
- SMTP, webhooks, MS SSO
- Auto-checkout, retention, muster
- Kiosk device registry
Core workflow C · Multi-enterprise
GateKeeper Control functions
Separate SaaS ops console for operators who run many tenant sites.
01
Provision
Create enterprise: DB, schema, tenant admin, host.
02
License
Apply seats, sites, modules after DNS is ready.
03
Bill
Accounts, contracts, invoices, record payments.
04
Renew
Renewals pipeline, reminders, suspend/activate.
07 · Control
Operator dashboard
Enterprise health, license windows, and payment totals at a glance.
- FleetEnterprises active / suspended counts
- RiskLicenses expiring within 30 days
- CashPayments MTD and YTD
- JumpOpen enterprise detail / master session
07 · Tenancy
Enterprise directory
Manage tenant codes, hosts, status, and paid amounts.
- HostPer-tenant hostname (e.g. acme-vdgk...)
- StatusActivate or suspend enterprises
- MasterTime-boxed "open as master" session
- PayPayment history per enterprise
07 · Commercial
Finance module capabilities
MRR/ARR, outstanding, overdue, accounts in debt; tabs for invoices, payments, renewals, reports.
Accounts & invoices
- Billing profile per enterprise
- Recurring / manual invoices
- Draft -> sent -> paid / void
- Record payments against invoices
Contracts & renewals
- Term, seats, sites, auto-renew
- Renew + generate invoice
- Due-within-N-days pipeline
- Activate / expire contracts
Collections
- Outstanding & overdue lists
- Reminders
- AR aging & monthly collections
- CSV export across views
07 · Contracts
Commercial agreements
Create and manage license contracts with renewal countdown and contacts.
- CreateEnterprise, cycle, amount, term, seats
- RenewOne-click renew with notice window
- ExportCSV of all contracts
Platform-wide
Cross-cutting functions
SuzTec GateKeeper (Visitor Management System) and Contractors Access Control capabilities that apply across every module.
Bilingual EN / AR
- Full UI translation
- RTL layout for Arabic
- Kiosk and public forms included
Roles & license
- Admin, dept head, gatekeeper, security...
- can_approve_requests flag
- Module tiles by license features
Integrations
- SMTP & webhook notifications
- Microsoft SSO
- Scheduled report emails
- Scanner / badge read tools
SuzTec Technologies
GateKeeper does the work
Invite -> approve -> check-in -> on-site -> exit. Agency request -> attendance -> settlement. GatePass -> release -> return. Multi-enterprise provision -> bill -> renew.