Live Visitor Dashboard
Real-time KPIs for visitors on site, overstays, arrivals, and departures — with searchable in-house visitor roster, badge tracking, and status monitoring from one command centre.
GateKeeper (Visitor Management System) and Contractors Access Control
SuzTec GateKeeper (Visitor Management System) and Contractors Access Control gives luxury hotels and enterprises a live command centre for visitors, contractors, and agency requests — with guided check-in, approval workflows, risk checklists, and executive security reporting.
Product Overview
GateKeeper (Visitor Management System) and Contractors Access Control
Live Visitor Dashboard
Real-time KPIs for visitors on site, overstays, arrivals, and departures — with searchable roster, badge tracking, and status monitoring from one security command centre.
Visitor Pre-Registration Links
Issue secure visitor form links before arrival. Guests and vendors complete ID details, host assignment, and compliance fields remotely — reducing lobby queues at luxury properties.
Guided Contractor Check-In
Scheduled contractor visits open with work order context, mandatory badge assignment, tools and equipment verification, ID scanner support, and no-show handling.
Security Reports & Audit Logs
Executive KPI dashboards, access log reports, overstay tracking, approval turnaround analytics, and exportable compliance documentation for security directors.
Product Tour
Live Operations
Visitor & Contractor Calendar
Plan arrivals, contractor windows, and VIP visits on a visual calendar. Security and front office teams see who is expected, when they arrive, and which zones are authorised.
Contractor Check-In Panel
Guided check-in for scheduled contractors with work order context, mandatory badge assignment, tools/equipment verification, ID scanner support, and no-show handling.
Product Tour
Visitor Management
Visitor Pre-Registration Links
Issue secure visitor form links before arrival. Guests and vendors complete ID details, host assignment, and compliance fields remotely — reducing lobby queues at luxury properties.
Unified Module Launcher
One hospitality security hub connecting GateKeeper (Visitor Management System) and Contractors Access Control, kiosk mode, reports, administration, and scanner tools — designed for SuzTec's integrated luxury hotel technology platform.
Product Tour
Administration
Central Administration
Configure users, roles, departments, zones, badge rules, and property policies from a single admin console built for hotel security directors and IT teams.
Approval Workflow Settings
Define multi-step approval chains for contractor visits, agency requests, and restricted-zone access — with department routing and escalation rules.
Risk Checklists & Compliance
Enforce property-specific safety and compliance checklists at check-in. Standardise contractor induction, PPE confirmation, and operational risk controls.
Product Tour
Agency & Contractors
Agency Request Queue
Manage inbound contractor and agency visit requests with status tracking, host departments, and approval progress visible to security and operations teams.
Agency Request Detail
Full visit context including company, work scope, authorised zones, attached documents, and approval history — auditable from request to check-out.
Approved Agency Companies
Maintain a vetted directory of contractor and agency companies with compliance status, contact details, and historical visit records.
Product Tour
Reporting & Analytics
Reports Dashboard & KPIs
Executive security analytics: total visits, approval rates, overstays, dwell time, peak hours, top departments, and top contractor companies — exportable for audits.
Access Log Report
Immutable access logs with entry, exit, denied attempts, and credential events — filterable by date, zone, and visitor type for compliance and incident investigation.
Product Tour
Integrations
Enterprise Integrations
Connect GateKeeper (Visitor Management System) and Contractors Access Control with PMS, HR systems, contractor platforms, and access hardware through enterprise integration settings for luxury hotel environments.
Microsoft Entra ID SSO
Staff sign in with Microsoft. GateKeeper matches Entra accounts to staff profiles by email, with configurable tenant, client, redirect URI, and scopes — built for hotel IT and corporate security directories.
Zapier & Outbound Webhooks
Push visit events to Zapier, Make, Teams, or Slack with a JSON envelope (event_type + data). Subscribe to visit.* wildcards, attach a shared secret header, and automate notifications without custom middleware.
Slack Visit Chat Bridge
On check-in, GateKeeper posts a visit card to your Slack security channel and opens a thread. Contractor messages from the mobile web chat sync into Slack; staff replies in Slack appear instantly in the GateKeeper visit chat.
Request. Approve. Check In. Report.
From agency contractor requests and multi-step approval workflows through guided lobby check-in to executive security analytics — GateKeeper (Visitor Management System) and Contractors Access Control connects every stage of visitor and contractor access management for luxury hotels and modern organizations. Integrate with Slack visit chat, Microsoft Entra ID, Zapier webhooks, PMS, HR, and access hardware through enterprise settings designed for five-star operations.
New release
Slack visit chat bridge
Two-way Slack visit chat for security teams — July 2026.
Comparison
GateKeeper vs Paper Logs & Generic VMS
See why live dashboards and contractor workflows beat clipboards and thin lobby tools.
Keyword Guides
Visitor Management & Contractor Access
Enterprise landings for VMS buyers and contractor access control teams.